For anyone running EV chargers
A charger that’s down earns nothing.
GFO Omni’s AI maintenance agents watch your EV chargers 24 hours a day, 7 days a week. At the first fault, they trace the cause and propose an action. In the pilot phase, the agents observe and propose: a person validates every action.
30 minutes by video call. We’ll tell you, model by model, what can be fixed remotely.
Your first charge point is free.
A team of AI agents, always on duty.
They live inside GFO Omni, right next to your chargers, and never stop. In real time, they read every log and every incident across your whole network: no technician or operator could keep up. They don’t wait for a fault to be reported: they find it first. Five roles, each with its own job.
It observes
It reads every charger’s logs in real time and spots faults, even the ones nobody reports.
It diagnoses
It works out the cause of each fault and says how sure it is.
It fixes
It proposes a remote repair. A person validates it, then the charger is checked. Notifying a technician isn’t available yet.
It records
It writes down every fault, its cause and what was done. Each morning, it briefs you.
It anticipates
It counts faults that have already happened. Spotting a weakening charger before it fails isn’t available yet.
A few minutes
to propose a repair. It is sent only after your approval.
What can be fixed remotely.
- It rejects RFID cards. Clearing its card memory is proposed, after your approval.
- The cable is stuck. Unlocking the connector is proposed, after your approval.
- It shows as free, but won’t charge. A restart is proposed. During a session, it also waits for your approval.
- It has gone silent. It is flagged, and a technician will need to be scheduled.
- The fault won’t clear. The cause stays in the case file. Notifying a technician isn’t available yet.
Day and night.
Example: one night across three chargers on the demo network.
LYON‑A12
- Shows as free, but won’t charge
- Cause: the charger has frozen
- Proposal: restart, waiting for approval
LYON‑A03
- Rejects RFID cards
- Cause: its RFID card memory
- Proposal: clear the memory, waiting for approval
LYON‑B04
- Connector B no longer locks
- Cause: the lock, to be fixed on site
- Technician to schedule, cause included
- On-site check, after approval
The agents detected and diagnosed each fault and proposed each repair. A person approves, then the charger is checked.
More uptime. Buyers will ask for it.
Fewer than two in three public charge points in France reached 99% availability.
Avere-France barometer, July 2026The EU regulation already requires the status of every publicly accessible charge point to be published in real time.
Regulation (EU) 2023/1804You stay in control.
In the pilot: the agents observe and propose, and a person validates each action. Deleting a charger stays impossible.
Already have software and a maintenance provider? Keep them. Maintenance plugs in alongside your software and starts by observing, touching nothing.
- Unlock a connector
- Restart during a session
- Delete a charger
Explore the other features of our CSMS.
Your questions.
Do you work on site?
No. The agents propose a remote repair when the charger and your settings allow it. A person validates. For anything else, a technician needs to be scheduled, with the cause attached.
How much does it cost?
Maintenance is a module, priced by quote, available with the Pro or Enterprise plan. Keeping your own software? It’s also available on its own, by quote. Your free first charge point doesn’t include it. See pricing
Are my chargers compatible?
Yes, old and new alike. Faults are spotted on every charger. What can be fixed remotely depends on the model, and your network diagnosis tells you, model by model.
Let’s see what your chargers say.
Fewer service calls, lower maintenance costs. Reinvest the savings in new chargers.
30 minutes by video call. We’ll tell you, model by model, what can be fixed remotely.
Your first charge point is free.